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Program Manager (Trust & Safety – Risk Management)
Join one of the world’s most influential technology companies and help make its platforms safer for billions of users.
As a Program Manager (Trust & Safety), you’ll play a central role in identifying, investigating, and mitigating risks across Meta’s family of apps.
You’ll collaborate with cross-functional global teams to manage complex projects, monitor real-time crises, and deliver insights that protect users and strengthen platform integrity.
Sounds great! What will my day-to-day look like?
* Define project scope, develop and execute plans for supported programs.
* Drive execution of risk and compliance activities, including control design and testing.
* Lead effective, concise communication across teams, ensuring timely updates and escalations.
* Identify operational and strategic gaps to support scalable growth and efficiency.
* Partner closely with Legal, Policy, Product, and Engineering teams on investigations and responses.
* Conduct deep-dive investigations into emerging risks, harmful content, and online integrity challenges.
* Analyse data trends, produce actionable insights, and communicate findings to leadership.
* Work with vendor teams to meet and exceed operational KPIs and continuously improve processes.
What do I need?
* 5+ years’ experience in Trust & Safety, Online Operations, or Risk Management within tech, consulting, or related fields.
* 3+ years’ experience in project or program management in a global or corporate environment.
* Strong stakeholder management and cross-functional collaboration skills.
* Excellent communication, prioritisation, and problem-solving abilities.
* Skilled at working under pressure and managing ambiguity in a fast‑paced setting.
* Basic proficiency in analytical tools (e.g., Excel, SQL) for data‑driven decision‑making.
* Experience with data analysis or investigations in online safety or content moderation contexts, nice to have.
This opportunity is an 11-month contract, Hybrid in Dublin (3 days onsite), paying €90,000 per annum (pro rata). To hear more about this position or to discuss your suitability, please apply today!
If you would like to know more about this role, you can reach me at anamarija.bratovic@recruiters.ie
You can also apply using the “Apply Now” button below.
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