Job Description Trinity Hotel Groups Trinity Hotel groups is a proud part of the PREM Group family, a leading specialist in hotel management in Ireland the UK and Belgium.
The team at Trinity Hotel Groups have over 20 years experience working with tour operators and travel agents in Ireland, UK, Europe, US and beyond.
We bring a wealth of knowledge, expertise and vital contacts in targeting group business for our partner hotels.
We have long-established relationships with travel agents and tour operators from all over the world who have requirements for all types of accommodation, from student accommodation to five star resorts.
The role We are a small team and are now seeking a part time Reservations Administrator to start in April/ May ****.
The role will require you to work Monday to Friday mornings, 4 hours each day.
The role is based at home, with some team in-office days.
We are looking for an experienced, friendly and welcoming person for this role.
You will be responsible for handling our group reservation bookings and enquiries.
Must be a team player with the ability to multi task, be standards driven and detail orientated.
About The Role What's involved in the role: The ideal candidate will be flexible, with experience working in hotel group reservations and ideally knowledge of the travel trade industry.
Duties will include: • To assist with groups and tours enquiries, bookings and confirmations.
• To liaise with and provide support to tour operators and hotels with regards to requests, confirmations and queries.
• To communicate efficiently with both hotels and clients.
• To continually update the CRM system • To be responsible for all aspects of contracting between hotels clients insure all is complete in a timely efficient manner.
• To be responsible for having business generated reports completed and accurate and sent to the hotels in a timely manner.
• To be constantly aware of selling all hotels at all time for potential business and to use new requests to try and seek business for other hotels.
• To ensure all possible opportunities are exhausted across all hotels.
• Maintaining day to day relationships with bookers reservations persons in hotels.
• Maintain relationships with existing clients.
Skills Needed Desired Criteria Required Criteria Closing Date Thursday 30th April, ****