Job Overview:
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A Legal Administrator is required to provide an exceptional customer service experience to all visitors, staff, and clients. This role entails being a key point of contact for daily operational matters within the organization.
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Main Responsibilities:
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* To provide outstanding customer service by greeting and assisting visitors, answering calls, directing and screening calls as necessary.
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* Develop strong relationships with staff and clients, ensuring prompt reactions to concerns and queries.
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* Maintain a professional and tidy front-of-house environment, showcasing excellent organizational skills.
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* Utilize proficient IT skills in Microsoft Office and CRM systems to manage tasks efficiently.
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* Liaise with customers, maintain strong working relationships, and ensure timely resolution of issues.
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* Carry out despatching and invoicing processes daily, adhering to relevant policies and guidelines.
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About You:
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We are seeking an individual with:
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* 1-2 years' experience in a busy office environment, with excellent communication skills.
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* 5 GCSE passes or equivalent, including Grade C in Maths and English.
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* Demonstrated ability to work effectively under pressure, utilizing good initiative and organizational skills.
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* Proficient in Microsoft Office and ability to manage deadlines.
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* Possess excellent team player qualities, willing to assist colleagues in a fast-paced environment.
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Contact Information:
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For confidential application information, please contact Leanne Garrett.