Motor Distributors Limited, the exclusive importer and distributor of Mercedes Benz, smart, BYD and XPENG in Ireland wishes to recruit a Technical Support Specialist to join our Passenger car After-Sales Department, based in our Head Office on the Naas Road, Dublin 12.
The successful candidate will assist with the following duties.
Main duties and responsibilities to include:
* Providing technical support to our Dealer Network.
* Liaising with Manufacturers on technical issues.
* Supporting technical training for the Dealer Network.
* Providing excellent levels of customer support.
* Resolving complaints.
* Carrying out technical office administration.
The successful candidate will ideally:
* Be a qualified Motor Technician, with a minimum 3- 4 years' experience.
* Possess a strong technical background, with a proven track record in Motor Vehicle After-Sales.
* Have good I.T. and analytical skills, and high level of attention to detail.
* Display excellent customer service and communication skills.
* Be self-motivated, with the ability to work on own initiative.
* Have strong interpersonal skills, with the ability to gain the respect of our Dealer network.
* Have a positive attitude toward achieving results and meeting deadlines.
* Work well as part of a team.
* Have a full, valid driving licence.
* Be willing to travel to Dealer Branches, and Manufacturers facilities as required.
* Experience in a similar role would be an advantage.
If you meet the above criteria and wish to be considered for this position, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae.
Job Types: Full-time, Permanent
Work Location: In person