Key Roles of a Digital Content Analyst
The ideal candidate will be responsible for managing digital content to enhance user experience, with key responsibilities including investigating and resolving reported issues via our ticketing system, enforcing community guidelines by addressing reports of abuse on the platform, staying updated on clients' products and community standards, providing scalable solutions using regional insights, analyzing data to continuously improve user experience, spotting trends and escalating critical issues to the global team, and identifying workflow inefficiencies to suggest improvements.
The successful candidate will have fluency in Albanian (C1/C2) and English (C1), a valid Stamp 4, 1G, or EU passport, and strong problem-solving abilities, attention to detail, and critical thinking skills.
Requirements:
* Fluency in Albanian (C1/C2) and English (C1)
* A valid Stamp 4, 1G, or EU passport
* In-depth cultural understanding and awareness of current affairs in the region
* Strong problem-solving abilities, attention to detail, and critical thinking skills
Benefits
This is a full-time, permanent contract offering additional benefits beyond the base annual salary.