EMC Ltd is a leading supplier of Electrical, Mechanical, Pneumatics, and Industrial Controls supporting the Medical Device, Pharmaceutical, Plastics and Food Industries.EMC Ltd is currently expanding and is recruiting for a role as part of their Internal Sales team. The person in this role will be responsible for providing sales support to our valued customers.We are hiring for a part-time position, between 15-24 hoursDuties to include:Customer Support:Responding to customer inquiries via phone & email.Providing product information and assisting customers with their questions.Generating and sending price quotes to customers.Entering data into the company's CRM (Customer Relationship Management) system.Order Processing:Processing customer orders.Ensuring accurate and timely order entry into the system.Coordinating with other departments to fulfil customer orders.Coordinating with the warehouse or relevant departments to ensure product availability.Communication:Keeping the team lead informed about order status, customer feedback, and other relevant information.Keeping sales staff informed about product updates and changes.Administrative Tasks:Performing various administrative tasks, such as filing and organizing documentsAssisting with the preparation of reports .Maintaining Professionalism:Representing the company in a professional and positive manner in all customer interactions.Upholding the company's values and policies.Requirements:· Must have good organizational skills to deal with multiple customers and enquiries efficiently.· Must have good time keeping/ time management skills to deal with enquiries promptly.· Flexibility and ability to adapt to changing demands in a busy sales office.· Strong PC, numeracy and analytical skills.Salary is based on experience.Job Type: Part-timePay: €14.00-€20.00 per hourExpected hours: 15 – 24 per weekBenefits:Company pensionExperience:working as part of a team: 2 years (required)Customer service: 2 years (required)Working in a sales office: 2 years (required)Language:English (required)Work authorisation:Ireland (required)Location:Galway, Galway, CO. Galway (required)Work Location: In person