Role Title
Retail Sales Consultant – Full Time – Henry Street, Dublin
Overview
As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure.
Why This Role
This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry.
Responsibilities
* Deliver outstanding customer service.
* Work in a target-driven environment that rewards achievement.
* Be part of a team where your input is valued and your success is celebrated.
* Customer Engagement: Build rapport with customers, understand their needs, and recommend suitable mobile and broadband solutions.
* Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance.
* Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied.
* Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling.
* Product & Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery.
* Market Awareness: Keep informed of competitor offerings to provide customers with competitive and relevant information.
Benefits
* Earn your annual salary of €27,473 + attractive commission structure.
* Continuous support, learning and opportunities for advancement.
* Enhanced earning potential through various staff incentives.
* Staff offer.
* Free eir Wellness Programme & Employee Assistance Programme.
* €500 Employee Referral Scheme.
* Discounted healthcare plan.
* Pension scheme contribution.
* 22 days annual leave.
* Generous family-friendly policies, including fertility, pregnancy loss, menopause and others.
* Commitment to Diversity and Inclusion.
* Paid leave benefits including maternity and sick leave benefits.
* Tax saver tickets and bike to work scheme.
Requirements
* Knowledge, Skills And Abilities: Confidence in engaging with a variety of customers and understanding their needs.
* Clear, effective communication skills with a strong ability to explain products and services.
* A positive, target-driven mindset with a passion for providing great service.
* Interest in mobile phones, broadband, and emerging technologies.
Qualifications
* 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered.
* A strong customer focus and a proactive attitude are key to success in this role.
Other
We’re committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.
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