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Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Interested to find out more about us? Check out: www.cyara.com
Want to know what it’s really like to work at Cyara? Check out this link to meet some real Cyaran’s and read about their individual career journey with us: https://cyara.com/employee-profiles/
Cyara’s Diversity, Equity, Inclusive and Belonging Statement:
At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.
Cyara’s Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.
The Goal: Drive and Close New Business
As an Account Executive - North America New Logo, you will be laser-focused on identifying, engaging, and closing new business opportunities. You’ll be responsible for executing a strategic sales plan, engaging key decision-makers, and driving revenue growth by positioning Cyara’s solutions as the go-to CX Assurance Platform.
You will be responsible for:
* Own the full sales cycle from prospecting to close, focusing on net new business acquisition.
* Develop and execute a structured territory and account plan to consistently exceed quota.
* Identify and engage the right buyers, including C-suite and senior decision-makers, within target organizations.
* Conduct high-impact discovery calls and presentations to articulate Cyara’s value proposition and competitive differentiation.
* Leverage multi-channel outreach strategies, including outbound calls, emails, and social selling, to generate high-quality opportunities.
* Build and maintain a strong pipeline, ensuring accurate forecasting within a 10% +/- margin.
* Effectively negotiate and close deals, using a consultative sales approach to drive customer value.
* Stay ahead of market trends and competitive landscape to position Cyara’s solutions effectively.
* Maintain up-to-date and accurate data in CRM systems (HubSpot, Salesforce, etc.)
Let’s talk about your skills/expertise:
* 3+ years of proven SaaS sales experience, with a track record of consistently exceeding quota in a net new business role.
* Hunter mentality—self-motivated, driven, and resilient in pursuing and closing new business.
* Strong ability to engage senior decision-makers and build relationships that lead to revenue growth.
* Deep commercial acumen and experience managing high-value, complex sales cycles.
* Technical aptitude to translate Cyara’s product capabilities into tangible business benefits.
* Highly organized with strong time management skills, ensuring efficiency in a fast-paced environment.
* Excellent presentation, negotiation, and closing skills.
* Proficiency in CRM tools (Salesforce, or similar).
* We love the power of in-person collaboration! This role requires the ability to commute to our Skibbereen, Ireland office at least twice per month, blending the best of both worlds—flexibility and meaningful face-to-face interactions
Why you should join us:
At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere.
Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we’ve built our business on four essential values that we live and breathe every day:
Deliver Excellence
Innovate Boldly
Integrity First
Embrace Curiosity
Interested? Know someone who might be? Apply online now.
Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyara’spolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Hospitality, Food and Beverage Services, and Retail
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