Tommy Hilfiger is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury.
The Sales Associate plays a key role in achieving high standards in our stores. Responsibilities include:
* Ensuring high levels of customer satisfaction through excellent service
* First point of contact for authorizing discounts and resolving customer queries
* Being a brand ambassador, demonstrating in-depth product knowledge
* Building and maintaining professional relationships with our customers
* Outfit building for customers and making further product recommendations
* Assessing customers’ needs and providing assistance and information on product features
* Driving store KPIs and suggesting ways to improve
* Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
To be successful in this role, you will:
* Connect with consumers and have a previous track record within hospitality or retail
* Be an effective communicator with the ability to collaborate to win
* Inspire trust and recognize and celebrate the contributions and achievements of others
* Adapt fast and act with purpose, showing a clear presence on the shop floor
* Take ownership and make informed decisions to find in-store solutions
PVH Corp. or its subsidiary (PVH) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.
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