Senior Payroll Business Analyst (Payroll Transformation)
Position Code: POS-19273
We are looking for a Senior Payroll Business Analyst to optimize, automate, and scale global payroll processes through technology, analytics, and AI.
In this role you will partner with Payroll Operations, HRIS, and cross‑functional teams to analyze existing workflows, identify opportunities for efficiency, and implement innovative solutions that improve accuracy, compliance, and employee experience.
As a collaborative team member you will contribute broadly to payroll analytics, automation, and workflow responsibilities to ensure coverage and resilience across the organization.
Key Responsibilities
Own key components of the Payroll Transformation Roadmap, ensuring steady progress on strategic initiatives.
Partner with global payroll teams to understand business requirements, pain points, and opportunities for optimisation.
Proactively recommend and implement opportunities for automation, standardisation, cost reduction, and process improvement.
Utilise AI to improve accuracy, streamline tasks, and develop intelligent workflow solutions.
Stay current on industry trends, tools, and emerging technologies to continuously elevate the team's capabilities.
Data Automation & Workflow Optimisation
Build, maintain, and scale automated workflows in Alteryx or similar tools to improve operational efficiency.
Develop and manage data pipelines for payroll reporting, business insights, and decision support.
Analyse Service Now data to produce dashboards, metrics, and insights that help identify trends, request patterns, and operational improvements.
Lead or support Service Now enhancement initiatives, including workflow updates, configuration adjustments, and optimisation of Payroll‑related processes.
Collaborate with cross‑functional teams to maintain and enhance the Payroll Chatbot, ensuring accurate content, smooth functionality, and continuous improvement.
Design, implement, and monitor Payroll KPIs, ensuring clear visibility into performance, accuracy, timeliness, and compliance.
Create dashboards, analytics, and reports that help leaders understand trends, risks, and opportunities.
Project & Systems Management
Take ownership of Workday → Payroll integrations (PECI/GPC experience a plus), including troubleshooting, requirements gathering, and partnership with HRIS.
Provide support to Payroll Analysts on Workday issues, enhancements, and feature rollouts.
Manage and contribute to Service Now items (enhancements, workflows, or reporting) where applicable.
Drive strong project execution using tools such as Asana to track progress, dependencies, timelines, and deliverables.
Collaboration, Documentation, & Cross‑Training
Help build a cross‑trained team environment where all members can support each other's work.
Create and maintain documentation for new processes, workflows, and system changes.
Provide mentorship and technical support to team members, helping develop their analytical and automation skill sets.
Support a collaborative, growth‑oriented team culture aligned to the Payroll Roadmap and organisational goals.
Growth & Learning Opportunities
Exposure to advanced reporting, AI‑enabled insights, and predictive analytics.
Hands‑on involvement in process re‑engineering and workflow optimisation.
Opportunities to expand expertise in Service Now, Workday integrations, and global payroll system design.
Qualifications & Skills
Required
Direct experience in payroll operations, payroll processing, or payroll reporting within a complex or multi‑entity environment.
Strong analytical capability, including working with data to identify trends, generate insights, and support decision‑making.
Hands‑on experience using Workday (HRIS and/or Payroll) in a payroll‑related role.
Strong problem‑solving mindset with examples of improving processes or workflows.
Ability to understand and troubleshoot issues across systems and integrations (e.g., HRIS, payroll platforms, ticketing tools).
Strong organisational skills with experience managing multiple priorities in a fast‑paced environment.
Excellent communication skills, with the ability to explain complex or technical concepts to non‑technical stakeholders.
Preferred
Exposure to Workday payroll integrations (e.g., PECI, GPC) or partnership with HRIS / Integration teams.
Experience using data tools such as Alteryx, Tableau, Power BI, Looker, or similar.
Experience designing KPIs, metrics, or dashboards.
Experience with Service Now, including data analysis, dashboards, or enhancement work.
Experience building automation solutions, workflows, or working with RPA/AI tools.
Experience supporting or collaborating on chatbots or workflow automation tools.
Equal Employment Opportunity
Hub Spot, Inc.
is an equal opportunity employer.
As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.
About Hub Spot
Hub Spot (NYSE: HUBS) is an AI‑powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service.
Hub Spot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At Hub Spot, bold is our baseline.
Our employees around the globe move fast, stay customer‑obsessed, and win together.
Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go, and Deliver with HEART.
These commitments shape how we work, lead, and grow.
We're building a company where people can do their best work.
We focus on brilliant work, not badge swipes.
By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress.
And we know that when our employees grow, our customers do too.
Recognized globally for our award‑winning culture by Comparably, Glassdoor, Fortune, and more, Hub Spot is headquartered in Cambridge, MA, with employees and offices around the world.
#J-18808-Ljbffr