About the Job Opportunity
Our stores are essential for our business success, acting as primary touch points with our ever-evolving consumer base.
As a Supervisor, you will play a crucial role in achieving our performance standards by leading by example, embracing an entrepreneurial mindset, and inspiring your team through your passion and commitment to our brands.
Responsibilities:
* Ensure seamless store operations to achieve exceptional customer service, sales, and profit results.
* Support the management team in managing personnel, product, merchandising functions, business processes, and results for the store.
* Participate in regular management meetings and other staff gatherings.
* Clearly communicate marketing and sales promotions to staff members.
* Motivate the team to achieve sales targets while providing customers with an outstanding store experience.
* Foster a positive store atmosphere by treating customers and colleagues fairly and consistently.
* Support the team in delivering business strategies and ensuring consistent training on product knowledge and store maintenance.
* Achieve company standards for personal sales achievements.
* Perform manager-on-duty functions, manage store opening/closing, and focus staff on quality relationships with internal and external customers.
* Evaluate staff accountability for building repeat customer bases.
* Review visual merchandising directives for sales floor and back room execution.
* Work with the management team to build a talent pool for key positions.
What We Look For
Previous supervisory or specialist roles within a premium or luxury brand.
People management experience, conflict resolution skills, and the ability to build effective relationships.
A team player who recognizes and celebrates contributions and achievements.
Confidence in giving feedback that promotes positive behavioral change.
The ability to work well with change, adapting quickly to pace and finding in-store solutions.
An energetic and authentic presence on the shop floor.
What We Offer
We provide a competitive benefits program that offers protection, peace of mind, and flexibility for our associates.
Our priority is fostering an inclusive and diverse community with a strong sense of belonging.
We believe diversity makes us stronger and take pride in working with top talent from every walk of life.