A leading customer support provider in Dublin is seeking a Quality & Support Analyst responsible for ensuring top-notch quality in content moderation.
This role requires a minimum of 2 years' experience in quality control, strong Excel skills, and the ability to provide empathetic support to team members.
The analyst will liaise with different teams, conduct audits, and help improve policies and training in a dynamic environment.
Ideal candidates will have exceptional attention to detail and be capable of multitasking effectively.
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