Job Summary
We are seeking a skilled technical writer to join our team. As a key member of our information engineering team, you will be responsible for creating clear and professional documentation that meets the needs of our customers.
This is an exciting opportunity to work with a diverse team of writers and make a direct impact on our customers by developing task-focused content for our products and services.
* Collaborate with other writers and stakeholders to develop high-quality content
* Research and develop plans to meet content requirements for product features and releases
* Partner with usability and engineering teams to champion user interface simplicity and clarity
* Develop and nurture relationships with subject matter experts in cross-functional areas
Required Skills and Qualifications
To be successful in this role, you will need:
* Excellent communication and interpersonal skills
* Strong ability to self-edit and assess the consistency of your own writing
* Adaptability, as you switch contexts to work across our product portfolio
* Strong listening skills and empathy with end users
* Excellent command of technical writing knowledge and best practices
Benefits
We offer a comprehensive benefits package, including:
* Comprehensive medical, dental, wellness, and vision plans
* Volunteer time off program
* Educational assistance
* Legal services
* Access to discounts
* Financial savings programs
Others
We are committed to equal employment opportunity and diversity in the workplace. If you are passionate about creating high-quality documentation and want to make a difference in the lives of our customers, we encourage you to apply.