Job Title:
">Workshop Operations Manager
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This role oversees the workshop operation to deliver excellent customer service and maximize business efficiency. The ideal candidate will have strong leadership, communication, and problem-solving skills.
Key Responsibilities:
* Lead a team of skilled technicians to deliver high-quality repairs on time and within budget.
* Ensure all work meets industry guidelines for efficiency and workmanship by implementing quality control procedures and maintaining accurate records.
* Coordinate workflow, prioritize tasks, and allocate resources effectively to minimize downtime and optimize productivity.
* Collaborate with senior management to develop and implement strategies that drive business growth and improve operational performance.
* Manage staff performance, provide ongoing training, and promote a culture of continuous improvement.
* Maintain effective relationships with suppliers, vendors, and customers to ensure seamless communication and issue resolution.
Requirements:
* Proven experience in a similar role or as a workshop supervisor/lead technician.
* Strong technical knowledge and understanding of vehicle repair principles.
* Excellent leadership, communication, and problem-solving skills.
* Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
* Proficient in MS Office and other relevant software applications.
* Highly organized, proactive, and results-driven individual who can thrive in a fast-paced environment.
Benefits:
* Competitive salary and bonus structure.
* Ongoing training and development opportunities.
* Collaborative and dynamic work environment.
* Opportunities for career advancement and professional growth.
How to Apply:
Interested candidates should submit their application, including a detailed resume and cover letter outlining their qualifications and experience.