Job Title: Building Materials Counter Sales Assistant
Salary: Very competitive dependent on experience
Job Type: Permanent
Location: Co. MeathRef: S011697
RecruitmentPlus on behalf of our client have a great position available for a Counter Sales Assistant in a well-known and thriving timber supplier. This role involves dealing with trades people, hardware retailers and assisting the general public with queries so as such the successful candidate will have good customer service skills and a helpful attitude with the knowledge to advise customers on suitable products.
Great position working Monday to Friday 8am to 5.30pm, earlier finish Friday and a great salary on offer for suitable experience. Some Saturdays 8am to 12 noon may be required.
Requirements:
* Previous experience in building trades / supplies / DIY / hardware with knowledge of products, ideally timber
* Deliver excellent customer service at all times, both face to face and on telephone
* Can listen to requirements and advise on suitable products and work in a fast-paced environment
* Able to carry out simple calculations on a calculator
* A team player who works productively with wide range of people, can handle customers, sometimes difficult, with diplomacy and tact. Maintain a professional demeanour
* Can understand basic inventory, warehousing and stocking procedures, capable of following written instructions and documented procedures and work with accuracy and attention to detail
Key Duties & Responsibilities:
* Service customers at the counter by taking orders and processing them accurately. Solve or find someone to quickly solve customers‘ problems
* Provide product, pricing and availability information to customers
* Respond to sales inquiries either by phone or over the counter, provide advice, information, quotations and ensure the maximum level of sales and margin
* Follow company pricing and credit guidelines
* Keep customers updated on orders and deliveries
* Monitor customer orders and deliveries
* Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items as well as new products
* Handle customer complaints and returns, while showing a positive attitude
* Keep merchandising and counter areas clean and attractive
* General store upkeep – maintain stock levels ensuring that all areas are full and merchandised correctly
* Participate in company-sponsored sales promotions
* Work with other departments to resolve customer service issues in a timely manner
If you have the relevant qualifications and experience and are interested in this position, please apply now and Ciara who is based in our Northeast office will be in contact if you are suitable.
If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy. Thank you for your patience.
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