Job Purpose
The Technical Advisor will provide support to both internal and external technical and commercial audiences, within the correct guidelines and standards Saint Gobain
Key Accountabilities
Technical advice
Provides accurate and market leading written/verbal technical advice to customers enabling customers to get their needs met whilst maximising commercial benefit to Saint Gobain in a timely manner meeting customer expectations
Continual improvements
Identifies and recommends opportunities for improvements in how things are done within the team to improve team effectiveness and efficiency
Idea generation and experimentation
Generates new ideas on how service provision can meet the evolving needs of the customers and experiments with different ways of implementing these so as to satisfy customer and encourage them to return
Capability development
Taps into the sources of technical and professional know-how across the team and business on an ongoing basis so as to keep abreast of changes within the industry thereby using the latest know-how to advise and support customers
Systems and Reporting
CRM daily usage
Preparation of weekly and monthly reports on enquiry key performance indicators.
Utilising industry tools, BIM, Cad, U-value calculator, Thermal modelling and Hygrothermal analysis software to generate project relevant information for specifiers and customers.
Projects and Technical Academy
Support working groups with any project related activity as deemed necessary
Support the Technical Academy
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