Field Service Engineer Job Overview
This role involves undertaking all maintenance activities, including installation and commissioning of products in line with global standards. The primary focus is on ensuring complete customer satisfaction through quality service delivery.
1. Maintenance Activities:
* The incumbent will undertake all maintenance activities for installed products at customer sites.
* This includes installing new equipment and services, upgrading existing ones, and performing routine checks to ensure optimal performance.
1. Support Services:
* The Field Service Engineer will provide support to customers by troubleshooting issues with their equipment or systems.
* Detailed records of interactions and problem resolutions will be maintained for future reference and improvement purposes.
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