Lead Business Analyst
203414
Desired skills:
Senior, Business Analyst, Lead, Dublin, Insurance
Job Title: Lead Business Analyst - General Insurance Transformation
Location: Greater Dublin / Wexford Area (Hybrid - occasional travel required)
Salary: 95-100K DOE + benefits package (flexible full-time or part-time options available)
About the Role Hiring on behalf of a client seeking a Lead Business Analyst to partner with senior leadership and drive business transformation initiatives across a major general insurance operation. Reporting to the Head of Business Architecture & Operational Excellence, you'll embed architecture principles into project delivery, champion operational excellence, mentor the BA team, and ensure solutions are sustainable, scalable, and aligned with strategic goals.
Key Responsibilities
1. Lead elicitation, analysis, and documentation of complex business requirements, aligning with strategic objectives and target operating models.
2. Apply and adapt delivery methodologies (Agile/Scrum, Waterfall, Lean) to suit project needs.
3. Plan and facilitate workshops, stakeholder interviews, and elicitation sessions (onsite/virtual).
4. Produce high-quality artefacts (Epics, User Stories, solution designs) with full traceability and prioritisation.
5. Manage requirement risks, dependencies, and traceability matrices.
6. Support testing, implementation, training, and post-go-live activities, including benefit realisation.
7. Establish and govern BA standards, best practices, and quality assurance across projects.
8. Collaborate on business architecture: process modelling, capability mapping, gap analysis.
9. Identify and lead process improvements focused on efficiency, customer experience (TNPS/retention), and operational excellence using Lean/Six Sigma principles.
10. Mentor and develop other Business Analysts, fostering a high-performance, customer-focused culture.
Requirements
11. Bachelor's degree (or equivalent) + 8+ years in business analysis / transformation roles.
12. Strong general insurance domain experience (personal/commercial lines, policy administration, claims).
13. Proven leadership in complex projects with senior stakeholders and cross-functional teams.
14. Expert in requirements techniques, process modelling, and traceability.
15. Hands-on JIRA experience (user stories, backlog management).
16. Excellent facilitation, communication, and influencing skills.
17. Analytical mindset with a focus on measurable business value and continuous improvement.
18. Comfortable in Agile, Waterfall, and Lean environments.
What We Offer
19. Competitive salary and comprehensive benefits.
20. Flexible full-time or part-time options.
21. Structured professional development and career progression pathways.
22. Hybrid working model for optimal work-life balance.
23. Inclusive culture that celebrates diversity and individuality.
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