Barberstown Castle 4 Star Hotel in Straffan, Co. Kildare (W23CX40), are currently recruiting an experienced Assistant Restaurant Manager / Restaurant Manager.
This full time role is for 40 hours per week and our restaurant operates over 7 days.
Salary is flexible dependent upon experience.
If you have a passion for hospitality and delivering quality customer service to be proud of, we want to hear from you.
Responsibilities & Main Duties of the Role.
· To lead a team of staff in a busy hotel restaurant and to ensure that the highest standards of service are provided within your department at all times.
· To ensure efficient and professional food service in the restaurant daily.
· To implement and ensure standards are attained within your department through continuous training of all staff with special emphasis on customer care.
· To ensure that all staff carry out their duties in accordance with current hygiene laws and that they are aware of the implications of not doing so.
· To ensure that work areas e.g. stations and still room, are kept to the highest standards at all times and comply with HACCP legislation.
· To ensure that department goals are met.
· To ensure S.O.P.'s are implemented and followed at all times by your team and to review these when necessary.
· To ensure that all staff receives a thorough briefing on all bar menus and products.
· To be aware of all regular guests and their needs and ensure your team are informed.
· To fill restaurant to maximum capacity for all occasions and on any night possible.
· To implement daily, weekly duties list and to monitor your staff's effectiveness in carrying out these duties.
· To ensure that all staff briefed and organised into stations with specific duties allocated to them before service begins.
· To carry out effective scheduling to suit the business and make necessary adjustments when required.
· To ensure that cleaning duties are carried out on a daily basis (to the S.O.P.) and action immediately any drop in performance.
· To ensure every effort is made by yourself and your team to improve sales within your department.
· To deal with customer complaints/compliments and to record them
· To be fully aware and knowledgeable in current Licensing laws that apply to your position and any changes to them and ensure this information is conveyed to your team.
· To maintain discipline and encourage the development and pride in the department and professionalism within the hotel.
· To ensure that all staff are present on time and are presented correctly for work and to record any variances.
· To ensure that you present to work wearing the relevant uniform provided to the highest standard of personal hygiene and appearance.
· To convey to your team that they are responsible for any cash shortages, breakage's and to take any necessary action.
· To ensure that all wastage, spillage, complimentary food and drinks are correctly signed for, dated and recorded and every effort is made to reduce these items.
· To operate and ensure that machinery is operated with due care and attention ensuring adherence to Health and Safety standards
· Report at once, the management any dangerous occurrence, unsafe conditions or defects in equipment and/or premises.
· To communicate hotel services to guests as requested.
· To be aware and conscious at all times of operating costs and understand your role in controlling these.
· To comply with statutory and legal requirement for Fire, Health and Safety and Hygiene. Seek advice on safety if you are not sure what to do.
· Co-operate with management in ensuring health and safety in the working environment.
· Any other duties as may be assigned.
Job Types: Full-time, Permanent
Pay: From €37,000.00 per year
Benefits:
* Food allowance
* On-site parking
Experience:
* Assistant Restaurant Manager / Manager : 5 years (required)
Work authorisation:
* Ireland (required)
Work Location: In person