Job Overview
This role involves supporting our customer base and internal teams. It includes implementing office policies, contract management, resource controlling, quoting, ordering equipment, and ensuring the smooth operation of the service desk.
Key Responsibilities
1. Supporting customers and internal teams in a professional manner.
2. Implementing and managing office policies to ensure smooth operations.
3. Managing contracts and resources to optimize efficiency.
4. Providing quotes and ordering equipment as required.
5. Maintaining a well-organized service desk to meet customer needs.
Essential Skills and Qualifications
* Excellent communication and problem-solving skills.
* Ability to work independently and as part of a team.
* Strong organizational and time management skills.
* Proficient in Microsoft Office applications.
* Familiarity with service desk software and tools.
Benefits and Opportunities
This role offers a unique opportunity to work in a dynamic environment and contribute to the success of our organization. As a Service Desk Administrator/Resource Controller, you will have the chance to develop your skills and knowledge in a variety of areas, including contract management, resource controlling, and customer support.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and organized individual looking for a new challenge, we encourage you to apply for this exciting opportunity.