Service Manager - Glanmire, Cork
Employment Type: Full-Time | Location: On-site in Glanmire, Ireland
Are you passionate about sustainable technologies and energy efficiency? Ready to take the lead in a growing service department with a company making a real impact? We're seeking a skilled and proactive Service Manager to join our client's expanding team.
About the Role:
As the Service Manager, you will be responsible for the overall performance of the service department-managing day-to-day operations, responding to service calls, and supporting department growth. This is a hands-on leadership role ideal for someone who enjoys technical challenges and developing efficient systems.
You will work alongside the current service engineer, support complex jobs, and help drive the department forward. Full training on all technologies will be provided.
Key Responsibilities:
- Oversee scheduling and completion of all service jobs efficiently and on time
- Attend service calls as needed, especially for technical or backlog jobs
- Commission heat pumps (full training provided)
- Provide technical guidance to the service engineer
- Review service reports for accuracy and clear communication with clients
- Manage parts ordering and stock control
- Handle invoicing and ensure prompt billing
- Support department growth through direct sales and e-tender applications
- Prepare and present monthly profit and loss (P&L) reports
- Recruit and manage additional service engineers and support staff as needed
Required Qualifications and Skills:
- F-Gas certified
- Full, clean driver's licence
- Fluent in English
Desirable:
- Basic plumbing and electrical knowledge
- Strong computer skills
Benefits:
- Competitive salary based on experience
- Private medical insurance
- Sick pay
- Additional leave
- Monday to Friday, day shift only
- A role with long-term potential in a growing, sustainability-focused company
How to Apply:
If you're interested in this opportunity, please submit your CV along with answers to the following questions:
- Are you F-Gas Registered?
- What are your salary expectations?
- If successful, when would you be available to start?
Work Location: In person, Glanmire, Cork