General Role Summary Supervision of Portering Supervisors and staff to ensure that appropriate cover is maintained and duties are carried out efficiently and effectively. Ensuring that staff are informed of and perform their duties in accordance with agreed standards and regulations in the various departments throughout the hospital. Develop and maintain a high standard of service particularly in relation to punctuality, courtesy, confidentiality and grooming. Liaise with users of the service e.g. Ward CNMs, Heads of Departments and respond to and deal with complaints, enquires and service requests. Report any equipment faults, hazards, accidents or incidents to the General Services Manager. To assist in the maintenance of accurate records as required by the General Services Manager. Co-operate with the introduction of new practices and procedures and attend training programmes when required. Advise the General Service's Manager of any grievances or disciplinary matters which could potentially effect the efficient operation of the Portering Services. Supervision of the hospitals waste management processes. Assist in the development of appropriate waste management procedures and participate in relevant meetings and quality improvement groups. Other duties appropriate to the post as may be assigned from time to time by Hospital Management. Informal Enquiries or Role Specific Enquiries: Mr Jonathan Roughneen: General Services Manager To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.