Main Role:
Ensuring a Centra store operates efficiently and effectively, delivering excellent customer service and fresh food at all times in a clean, safe environment.
The ideal candidate will have/be:
* Two years of experience in a relevant position is desirable
* Familiarity with Microsoft Office (Excel, Word)
* Experience managing cash/tills
* A high level of drive with a strong work ethic
* An understanding of achieving key performance indicators (KPIs) and targets
* Commercial awareness and brand knowledge
* A passion for grocery retail
* Thrives in a fast-paced working environment
Main Responsibilities:
* Lives the Centra brand values: Proud, Energetic, Imaginative, and Community-Based
* Sets and achieves sales targets with the team on gross profit margin, net margin, waste, and other agreed-upon KPIs with the Store Manager
* Implements planograms correctly and ensures the correct product range is available in-store
* Merchandises and presents the store to the highest standard
* Is approachable and a role model, leading by example, encouraging teamwork and fostering a positive atmosphere in the workplace
* Develops and promotes good communication between employees and management in a safe, respectful, and inclusive environment
* Supports the Store Manager in developing and training the team and ensuring the smooth running of the store
* Manages employee performance, providing regular feedback, recognition, and encouragement
* Handles customer queries efficiently, professionally, and consistently with store policy
* Understands how to achieve margins in all departments
* Engages with new initiatives and embraces new ways of working