We are seeking a highly organised and detail-oriented Administrator & Accounts Assistant to support both our office operations and accounts function. This is a varied and hands-on role requiring strong communication skills, accuracy, and the ability to manage multiple tasks efficiently.
We are offering flexibility with both full-time and part-time positions available:
* Full-Time: 40 hours per week or
* Part-Time: 3 days per week (24 hours)
Key Responsibilities
Call Handling & Department Coordination
* Answer incoming telephone calls in a professional and courteous manner.
* Direct calls promptly to the appropriate department or team member.
* Take accurate messages and ensure timely follow-up.
* Provide general information to customers and clients where appropriate.
Email Correspondence
* Manage daily incoming and outgoing email communications.
* Respond to clients, suppliers, and internal queries in a timely and professional manner.
Accounts Payable & Receivable (Sage 50 Accounts)
* Process supplier invoices accurately using Sage 50 Accounts.
* Reconcile supplier statements and resolve discrepancies.
* Issue sales invoices and monitor outstanding payments.
* Follow up on overdue accounts in a professional manner.
* Maintain accurate financial records and assist with month-end tasks.
Payment Processing (Stripe)
* Take secure card payments over the phone using the Stripe platform.
* Ensure all payments are processed accurately and in line with company procedures.
* Issue payment confirmations and maintain accurate transaction records.
* Handle payment-related queries in a professional and confidential manner.
Payroll Processing (BrightPay)
* Process weekly/monthly wages using BrightPay payroll software.
* Ensure accurate recording of hours, rates, deductions, and statutory payments.
* Maintain payroll records in line with compliance requirements.
* Address payroll queries from staff and management.
* Ensure payroll deadlines are consistently met.
Client Contracts & Documentation (Jotforms or PDF)
* Issue pre prepared contracts to clients.
* Follow up to ensure contracts are completed and returned.
* Track outstanding documentation and maintain accurate records.
Online Order Management
* Monitor and confirm customer orders received via company online portals.
* Ensure order details are accurate and complete.
* Communicate with customers regarding order status when required.
Equipment Dispatch Coordination
* Prepare and arrange occasional postage of equipment.
* Organise courier collections and track shipments.
* Maintain accurate dispatch and delivery records.
General Administration & Data Entry
* Perform day-to-day administrative duties across departments.
* Maintain organised filing systems (digital and paper-based).
* Input and update data accurately across internal systems.
* Assist with document preparation and record-keeping.
* Handle confidential information appropriately.
Recruitment Administration
* Organise and schedule interviews for management.
* Manage and maintain job advertisements on the Indeed platform.
* Communicate with candidates regarding interview arrangements.
* Keep recruitment records up to date.
Experience & Requirements
* Minimum 1 year's hands-on experience using Sage 50 Accounts is essential.
* Previous experience in an administration and/or accounts role is required.
* Experience processing payroll using BrightPay or a similar payroll system.
* Experience handling card payments using Stripe or a similar secure payment platform.
* Experience managing online order systems or similar customer/order management platforms.
* Strong working knowledge of Microsoft Office (Word, Excel, Outlook) and general computer systems.
* Confident using office technology and learning new software systems where required.
* Excellent written and verbal communication skills.
* Strong organisational skills and high attention to detail.
* Ability to work independently, prioritise workload, and report directly to management.
* Professional, reliable, and capable of handling confidential financial information appropriately.
Work Location
* This is not a hybrid role; work from home is not available.
* The position requires attendance at our office for the full hours of the shift.
Salary & Benefits
* Hourly rate: €14.15 – €15.00
* Full-time and part-time positions available:
* Full-Time: 40 hours per week
* Part-Time: 3 days per week (24 hours)
* Supportive, professional working environment in a growing company.
* Opportunities for training and development.
* On-site parking.
About us
We are an established Alarm Receiving Centre based in Cashel, Co. Tipperary, operating for over 6 years. We monitor sites across Ireland and the UK and are proud to be SSAIB certified and PSA licensed. As a growing company, we are committed to providing excellent service, a supportive working environment, and opportunities for our team to develop and grow with us.
Job Types: Full-time, Part-time
Pay: €29,432.00-€31,200.00 per year
Benefits:
* On-site parking
Work Location: In person