The Role
We're delighted to announce that Spark Foundry, a part of Core, are now hiring for a Client Director for maternity cover.
Please note this is a fixed term contract for 1 year.
This role assumes responsibility for managing multiple client accounts.
This role requires strong leadership and project management skills and also requires collaboration and communication with the wider company in order to add value to clients business.
The ideal candidate should have strong people management skills as well as having a focus on strategy, innovation, execution and client service excellence.
Responsibilities / Key Performance Indictors (KPIs)
The role of Client Director is to be the client lead for clients.
The Client Director is responsible for the development and the deployment of the media strategy, including ownership and quality control of the whole media planning process from strategy to delivery.
They will instil a culture of innovation within the team as well as have a clear understanding of the strengths and opportunity offered by each Practice area in Core and the benefit that they can lend to solving our clients problems.
The Client Director is also responsible for people management of all of their direct reports including management and recording of PMAD and day to day feedback.
AGENCY PERFORMANCE
Day to day senior client contact with overall ownership of the delivery of the campaign including mid-campaign performance
Must have a clear understanding of their clients businesses, their pressures and the key priorities for the year.
Responsible for the development and delivery of the media strategy at a client level.
This includes project management within Core across all relevant Practices and Central Teams with responsibility for campaign delivery
Topline media budget setting annually
Responsible for fostering a culture of creativity and innovation within the team, central to this is running effective ideation sessions and ensuring that they are strategically aligned
Operational oversight of media team, allocation of team resource and management of client timelimes
Quality assurance on media rationale and media channel selection as well as the final point of sign-off
Participation in pitches including presentation delivery
Takes time to meet with and work collaboratively with key media owners to deliver innovative media partnerships
Client Relationship management including delivery of ongoing proactivity
Manage all audited related data for audited clients including the following; providing accurate and timely media plans to the auditor at the agreed timelines, reviewing pre-audit decks with the Business Director in advance of audit and coordinating feedback to auditors, help BD to identify Core attendees to the audit meeting and manage the coordination of the meetings with auditors and internal attendees, coordinate and deliver post audit review and recommendation with all relevant teams within Core including Investment, Channel Planning, Strategy, etc.
Represent the agency at industry/ client events
COMMERCIAL PERFORMANCE
Demonstrate a strong understanding of the individual client's income targets
Demonstrate a strong comprehension and application of the relevant client's contract
Business Development with existing client portfolio to drive collaborative income lines
Empower the team to focus on an active and effective management of Aged Debt
Champion a professional culture of time management and approve timesheets for direct reports on a weekly basis
Champion a professional culture of compliance recognising the impact that strong process and operations has on our performance
Have a very clear understanding of performance bonuses within client contracts, and a proactive approach to managing the delivery of these KPIs
Responsible for the accurate and timely forecasting of income per client across all income lines and media
TALENT MANAGEMENT
Take responsibility for setting a high professional standard within the team including taking ownership of and responsibility for all Quarterly reviews, presentations and all client interactions
Be the gate-keeper of what 'best-in-class' agency output looks like
Mentor and manage the team by giving insightful developmental feedback to team members and colleagues specifically managing:
Monthly catch ups
Quarterly performance reviews
Annual 360 reviews
Take ownership of the management of the team via Personio and update progress within the Performance section and ensure attendance in Core Learning management training
Ensure strong and appropriate day-to-day delegation of tasks among each team member to effectively manage workloads and pressure
Demonstrate and encourage an accuracy culture ensuring team members give adequate attention to detail and follow processes as instructed
Upholds the Core Values in actions and words
Encourage and embrace the collaborative Core culture
Champion and commit to deliver internal training for the team with Core Learning
Your profile
EXPERIENCE
Previous media experience in a similar role
Previous experience managing a team of people
Highly proficient in all Microsoft Office programs
Experience project managing large scale, complex media campaigns is essential
High level of business and financial acumen
Person Specification
Excellent communication and interpersonal skills
Good listener - ability to understand what the client requirements are
Well presented and confident
Team player - be solution focused, and responsible for the development and motivation of junior team members
Have the ability to self-manage and work on one's own initiative
To be energetic, innovative and creative when communicating with clients and colleagues
Learn on a continuous basis while also sharing knowledge
Leadership skills – take the lead role during brainstorming sessions, review new areas of opportunity for the company, generate new ideas for clients and the organisation
Highly organised individual that can manage multiple teams and their delivery of work
Strategic thinker – think more strategically about the clients and their business, be able to see where improvements can be made and implement these changes
Understands and appreciates the benefit of processes and how it links to company success
Take an interest in the management and implementation of new revenue streams for the company
Why us?
Flexible and hybrid working, within the Republic of Ireland.
This role requires two days in office in our offices in 1 Windmill Lane, Dublin 2.
24/7 access to professional development through LinkedIn Learning along with career progression and mentoring
The opportunity to work across a huge range of clients within so many different categories from sport, retail, food and drink, to alcohol, insurance, banking and so much more
21 days annual leave plus a day off on your birthday, company closure days at Christmas and early finish on bank holiday Fridays
A company culture that promotes work-life balance
Family-focused benefits including paid maternity and paternity leave as well as maternity phase back program, fertility treatment supports and paid pregnancy loss leave
Access to mental health and well-being programs including paid health insurance for you and your dependents under 18
Professional financial advice; employer contributory pension and life assurance
Make a difference by joining our D&I, CSR, Green, Social or Great Place to Work committees; you'll get an extra days leave for your efforts.
And lots more ...
Salary Range
€60,000 - €70,000 DOE
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