GP Surgery seeking Medical Receptionist:
16-25 hours per week – Tuesday to Friday
Flexibility to cover holidays/sick leave necessary.
Hours 8am to 5pm with 1 hour unpaid for lunch.
Holidays, sick pay, maternity leave and pensions as per statutory rights
Salary negotiable
Key Attributes:
* Excellent interpersonal skills including showing an awareness and sensitivity towards patient needs
* Excellent communication skills
* Professional telephone manner
* Works well within a team
* Good planning and organisational skills
* Ability to problem solve
* Shows attention to detail
* Flexibility to adapt to change in a busy environment
* Fluency in English is essential
* Familiarity with medical terminology would be an advantage
* Capability to handle confidential information with discretion
Experience:
* Previous Medical receptionist experience an advantage
* Must be proficient in email, MS Office, Word & Microsoft Excel
* Previous experience using Socrates software & PCRS would be an advantage
* Completion of medical secretary course desirable
Key duties:
* Registering new patients
* Booking appointments for patients
* Ensuring smooth operation of front desk and waiting room
* Responding to patient queries by phone and email
* Sending patient letters and emails to correct departments
* Processing medical forms, medical results and maintaining accurate records
* Filing & scanning
* Processing PCRS claims
* Opening and closing surgery
* Seeking payment from patient including any outstanding fees
* Assisting in the preparation of Medicolegal & insurance reports
* Proactively follows up on any outstanding action items from previous meetings and seeks updates
* Ad-hoc tasks as required
Job Type: Part-time
Pay: From €14.00 per hour
Expected hours: 16 – 25 per week
Benefits:
* Employee assistance program
* On-site parking
Work Location: In person