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Advanced technical support specialist

Dublin
beBeeHardware
Technical support specialist
Posted: 14 September
Offer description

Job Description

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We are looking for an experienced Field Hardware Support Engineer to join our team of professionals working with pharmaceutical clients based in Dublin. This is a unique opportunity to work on complex hardware and communication systems, troubleshoot issues, and provide technical support.

The successful candidate will have a strong background in DeltaV experience, with at least 4 years of experience in the life sciences industries. They will also have a BSc/BEng/BA Degree or equivalent experience with advanced degree. Experience designing and programming control systems with emphasis on DeltaV DCS, S88 batch process control within the (Bio)Pharma sector, and knowledge of regulated industry standards including cGMP, GAMP, and 21 CFR Part 11 is highly desirable.

Responsibilities:

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* Troubleshoot field issues with hardware and communications set e.g. CHARMS, cabling, I/O configuration, Ethernet Addressing
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* Support CM SATs throughout project commissioning and qualification phase
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* Complete system updates to correct issues identified under site change process
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* Provide Knowledge Transfer to site team on hardware setup and configuration
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* Liaise with site electrical contractor during investigations to identify root cause of issues and solutions
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* Co-ordination of tasks to ensure timely delivery
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* Communication of status with site team & management
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Requirements:

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* At least 4 years + DeltaV experience
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* Previous site within the life sciences industries
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* BSc/BEng/BA Degree or equivalent experience with advanced degree
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* Experience designing and programming control systems with emphasis on DeltaV DCS
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* S88 batch process control within the (Bio)Pharma sector
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* Knowledge and familiarity with regulated industry standards, including exposure to cGMP, GAMP and 21 CFR Part 11
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* Excellent communication skills and interpersonal skills
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* Ability to work effectively in a fast-paced project
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What We Offer

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Our company offers a dynamic and inclusive work environment, where you can grow your career and contribute to making a lasting impact. If you are passionate about technology and want to be part of a collaborative team, we encourage you to apply for this exciting opportunity.

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