Senior Finance Business Partner - Customer
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Talent Acquisition Specialist @ Uisce Éireann | End to End Recruitments
This role is available Nationwide.
We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.
Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.
We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.
Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come.
The Role
The Revenue and Financial Operations function is responsible for the effective and successful delivery of all Revenue, Business Performance & Project Reporting activities along with the delivery of all Reporting and Accounting processes and activities. The function is a strategic advisor and a lead interface between the CFO, the Uisce Éireann business areas and the finance teams, managing, shaping, and supporting a consistent finance service provision.
The Finance Business Partnering Team for Uisce Eireann ensures effective financial management of the organisation and provides the expertise, services, and information to support the business in achieving its required business outcomes, including supporting the financial and information requirements of Uisce Eireann.
Reporting to the Finance Business Partnering Senior Manager – Customer, the Senior Finance Business Partner – Customer will be responsible for all Subvention Income, Non Domestic, New Connection Revenue and Customer Opex financial reporting requirements to include the month end postings and analytics and Business Partners activities and support for the Customer team. This role will also be responsible for ensuring the adequacy of the controls across the end to end order to cash process and provide a vision for future system integration. The role requires good technical accounting expertise, excellent systems experience, preferably Hyperion, Oracle and, combined with solid experience in Project Management and Auditing.
Main Duties and Responsibilities:
* Provide leadership and direction to the Business Partner team
* Manage revenue accounting estimated at €1.7b per annum, ensuring revenue streams are separately identified, accounted for and accrued correctly
* Act as a Finance Business Partner by supporting the Customer team in all aspects of Customer opex, revenue, projects and key contracts
* Manage and account for all Subvention Income and Non Domestic Revenue related/associated general ledger accounts such as bad debts and other related adjustments/provision
* Manage and account for all New Connection Revenue related/associated general ledger accounts such as Deferred Income, Bad Debt and other related adjustments lead
* Build and develop relations with the Local Authorities to ensure development levies are billed, collected and declared
* Act as Finance lead for any Customer Operations related Projects.
* Prepare all the month end postings and review of all reporting of Opex and capital reports for the Customer Operations area
* Provide expertise for all revenue and opex processes and being a C2M Subject Matter Expert
* Manage and monitor the progress and suitability of system development on C2M and the interfaces with the finance ledgers and champion required changes. Ensure Finance are part of the test cycles on any changes to key systems with a financial impact.
* Ensure finance requirement are fully captured in the design of the various accrual and provisioning reports to allow for changes from NDTFR and TECF. Ensure there are robust models in place for any potential changes.
* Ensure there are a full set of processes and controls around the end to end month end Revenue, Customer Opex and associated postings, including completion of the Balance Sheet reconciliations
* Implement, strengthen, and monitor controls and governance over the order to cash cycle
* Review the daily and monthly account reconciliations between CC&B and the GL
* Work with Financial Planning and Analysis team to champion accurate, Subvention Income and Non Domestic and New Connection revenue, Cashflow forecasting and Customer Opex for the quarterly forecasts, Budget, and Business Plans.
* Liaise with Customer teams and Revenue Assurance to verify revenue streams billed/adjusted/cash collected and reconcile Uisce Éireann Debtor Ledger control accounts to the debtors aged listing for both Domestic and Non Domestic Revenue
* Monitor, interpret and perform analytics on the actual results of all revenue and Customer Opex and feed these details into month end reports to the Business, Executive and Board.
* Support the Finance Business Partnering Senior Manager – Customer to evaluate the monthly management reporting revenue and cost centre packs, for distribution to the Uisce Éireann management team including analytics and commentary on performance versus planned budget, KPIs, and identification of variances and root causes. This includes all Business and Board reporting for revenue and Customer opex.
* Monitor, assess and interpret technical accounting developments with regards to potential impacts on Uisce Éireann accounting policies for Revenue and New Connections
* Preparation of discussion documents to record changing IFRS and agreed outcomes / conclusions for Revenue/New Connections and related expense streams
* Ensure adherence to Uisce Éireann accounting policies
* Support the review, interpret, and analyse government /CRU price control plans as arising in the context of applicable accounting standards and Uisce Éireann Accounting Policies
* Oversee finance related governance papers required for approval for EAC, ODSG and other governance forums where applicable
* Liaising with external auditors regarding reporting activities as required and lead and co-ordinate all the activities from the audit team to ensure we have a clean year end audit.
* Support the team in shaping and implementing efficient and effective finance processes and adoption of best practices
* Deliver actionable insights and specific recommendations to the Reporting and Accounting Manager on how to improve finance processes
* Escalating risks and issues to the Finance Business Partner Senior Manager as appropriate
* Other duties as required from time to time.
General Duties and Responsibilities:
* Collaborate with key internal stakeholders across the UÉ business
* Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards.
* Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives.
* Provide visible leadership for your team, coaching and developing them to achieve their full potential and deliver business objectives, promoting collaboration and highlighting the behaviours that are expected from everyone in the team.
* Other duties as required.
Knowledge, Skills and Experience:
* A recognised accounting qualification (ACA; ACMA; ACCA) or equivalent related experience
* A minimum of 7 years’ Experience in the water, utilities or similar industries is desirable
* Highly motivated individual, working to the highest professional standards and with proven ability to deliver results at a senior level
* Excellent analytical skills and ability to identify and analyse problems and potential improvements, and propose and implement solutions at a senior level
* Experience of developing and maintaining effective strategic partnerships with key stakeholders
* Proven track record with dealing with complex issues, proactively and in a timely fashion along with the ability to communicate complex information to others
* Experience of supporting policies, systems and controls and driving the implementation of progressive policies.
* You will have a proven track record in leadership, change & transformation experience ideally in a similar utility, regulated industry or multi stakeholder environment
* Proven track record in promoting and embracing differences of opinion and challenging poor practice
* Background in guiding and empowering teams to make a positive impact and challenging the status quo to drive development.
* Experience in leading teams to deliver customer strategies that enhance customer service
* Able to work to deadlines and adapt to changing conditions and ambiguity generating effective and pragmatic solutions to new situations and problems as they are presented.
* Experience working with Oracle and Hyperion would be an advantage
* Excellent IT skills including Microsoft Excel, Word, and PowerPoint
* Demonstrated experience in setting measurable safety and well-being goals for a team.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Finance
Industries
* Utilities
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