Role: Customer Support Specialist - German and French SpeakingSalary: DOEEmployment Type:Full-time, PermanentLocation:Park West Business Park, Dublin 12Hybrid model:Three days a week onsite in the officeWe are seeking a Customer Service Executive fluent in French, German and English to join a high performing support team. The role involves handling day to day customer requests via phone and email.Delivering an excellent customer experience will be the main focus of this role. You will be expected to take ownership of issues and resolve them end to end rather than simply closing cases.You will work in a diverse and collaborative environment where high quality service and customer satisfaction are recognised and rewarded.What You Will DoAct as the first point of contact for customers and ensure a positive experienceInvestigate, document and resolve customer issuesContribute to continuous improvement by suggesting better ways of workingWhat You Will BringFull fluency in French, German and EnglishA strong customer focused mindset with a sense of urgencyExcellent communication and relationship building skillsA positive, motivated attitude and interest in career developmentBenefits25 days annual leave increasing with servicePrivate health care and dental coverPension scheme after probationEmployee recognition programmesTravel benefits or onsite parking subject to availabilityIncome protection, life assurance and learning and development supportOnsite perks including complimentary food options, refreshments and regular wellbeing initiativesIf you're considering your next career move or just want to have a confidential chat about current opportunitiesin Dublin, don't hesitate to reach out Apply with your CV today.