Job Description
We are seeking a skilled Learning Development Specialist to join our team. This role will play a key part in the overall growth of our organisation, helping us maintain our core ethos of keeping the customer at the heart of everything we do.
The successful candidate will be responsible for determining, designing, and implementing innovative ways for employees to continuously develop, learn new skills, acquire knowledge, and apply and practice this within their roles.
This includes designing and implementing learning experiences, managing learning projects, facilitating learning modules, identifying opportunities to drive continuous improvement of our L&D programs, and ensuring our work is data-driven and impactful.
Key Responsibilities:
* Determine, design, and implement innovative ways for employees to continuously develop, learn new skills, acquire knowledge, and apply and practice this within their roles.
* Design and implement learning experiences, manage learning projects, facilitate learning modules, identify opportunities to drive continuous improvement of our L&D programs.
* Ensure our work is data-driven and impactful.
* Develop, plan, and provide learning and development interventions in line with our strategy, organisational development, and employee needs.
* Partner with agreed training vendors on the scheduling, attendance, and evaluation of all scheduled training events.
* Ensure all statutory and required training needs across all business functions are planned for and executed to schedule.
* Partner with HR and business leaders in the design and build of an organisation wide Graduate programme; building relationships with 3rd level institutions, defining graduate intake process and graduate experience for programme duration.
* Liaise with HR and relevant business stakeholders on planning, designing, and delivering effective and appropriate customised on-boarding solutions for new hires.
* Support colleagues in the development and release of user generated content in line with content design guidelines.
* Review and evaluate learning and development interventions to continuously improve and ensure quality of content and delivery.
* Responsible for the administration and maintenance of LXP(Learning Experience Platform) generating reports, facilitating learning interventions as needed.
Requirements
To succeed in this role, you will need:
Qualifications:
* A degree in a relevant field such as HR, L&D.
Experience:
* 5+ years directly related experience in instructor-led training, facilitation, project management, talent and/or learning and development experience.
Skills:
* Awareness of relevant content areas including management, leadership, organisational development, adult learning theory, and human resource development.
* Fluent in use of Microsoft Office tools: Excel, Power Point, Word, Share Point, Outlook etc.
* Excellent communication and inter-personal skills.
* Proven problem-solving & organisational skill with a structured way of working.
* High self-motivation.
* High degree of flexibility, reliability, diligence and initiative.
* Ability to work in a team.
* Strong customer focus who enjoys communicating complex issues with quick comprehension skills.
Benefits
We offer a range of benefits, including:
Work From Home