This Work Placement Experience Programme provides Participants with an opportunity to gain meaningful work experience, learning and training while on the programme. It is designed for jobseekers who are in receipt of qualifying social welfare payments and those transferring from a social welfare scheme or an ETB Training Allowance. Eligibility will be verified by the Department during the application process.
Job Description
This training and work experience opportunity requires no prior experience. Accredited and/or sector‑recognised training is provided to support placement. Participants may take part in the WPEP QQI Work Experience Module, an optional module developed by the Education & Training Boards in collaboration with the Department of Social Protection.
Application Details
Applicants should supply suitable character references and be prepared to complete a Garda vetting application form. Participants will receive excellent on‑the‑job training and be supported by a mentor. The environment promotes strong work ethics, confidence, and interpersonal skills. A training programme will be devised to enhance existing skills and knowledge relevant to the industry, identifying areas for growth and new skill development.
Responsibilities
* Assist with welcoming customers who enter the store.
* Communicate with clients over the phone, in writing, and in person.
* Assist with administrative tasks including filing, scanning, photocopying and ensuring client files are kept up to date.
* Learn about the check‑in and pre‑screening process.
* Assist with providing styling advice, choosing and fitting of frames.
* Assist with laboratory work.
* Develop client relations and customer service skills.
* Apply and improve communication and interpersonal skills.
Role Description
Formal Training: WPEP QQI Work Experience Module, Case Management Software.
Informal Training: Customer Service Skills, General Office Skills, Communication and Telephone Skills, Data Entry and File Management, GDPR and Data Protection.
Candidate Requirements
Essential
* Minimum Experience Required (Years): 0
* Must be a caring individual with a passion for helping others.
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