We are currently seeking to recruit a professional and customer service focused Hotel Managerto lead our team.
If you would like to develop your career within a busy and popular hotel, we have an excellent opportunity for you.
Duties include: Being responsible for the day-to-day operations of this busy medium sized hotel Ensuring excellent service is always provided to all guests/visitors to the hotel Having a hands-on approach to the role and direct supervision of staff Working in conjunction with Heads of Departments in all aspects of the hotels plans.
Holding weekly interactive Head of Department meetings Working with your marketing team to generate ideas and to motivate sales and planning in an inclusive manner Driving sales initiatives within the hotel and locally in the community in conjunction your management team Achieve annual budget and targets for the hotel.
Working closely with the team on the strategic planning for the hotel.
To be able to delegate, train and encourage initiative amongst your management team Working closely with the accounts department to ensure all purchasing and sales procedures are running efficiently and on a budget.
Being active in getting new business / functions into the hotel Working with your Management Team in ensuring adherence to company policies and procedures.
Co-ordinating the Health & Safety policies in the hotel.
Working with the Department Heads in setting and driving team objectives through interactive meetings and training and development.
Working with your management team in relation to the hotels HACCP plan.
Dealing with all HR issues in conjunction with the hotels HR consultants Dealing with all incidents and accidents with our insurance company Ensuring stock percentages are at the agreed acceptable rate and all processes to get to this are followed Interviewing new staff and recruiting staff with first class customer service and ensuring induction procedures for new staff are being followed Requirements: Should have a least 3 years experience as Senior Manager within a busy 3*/4* hotel property.
Must have strong people management skills, communications skills and organisational skills.
Must be able to work as part of a team and on your own initiative.
Must have experience in the training and development of both staff and HODs Must have a strong knowledge of all departments within the hotel with a particular emphasis on food & beverage/ sales & events and the new initiatives/innovations taking place within the industry.
Must have a proven track record in achieving results/targets.
Must be able to work late evenings and weekends Must have a proven track record to develop and identify existing staff within the hotel for promotion.
Must have a strong knowledge of Employment Law.
Previous experience working with hotel front office systems Must have an excellent understanding of hotel financials.
Must be fluent in the English Language both written and spoken.
Skills: Hospitality Industry Hotel Operations Hotel Management Hotel service