About Us
At Dublin Simon Community, we're dedicated to making home a reality.
We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners.
About the Role
As a Project Worker, you'll build a professional trusting relationship with clients and provide care through individualized client-led care plans.
You'll support clients to work proactively to progress to more long-term accommodation and manage a case load of between 8-20 clients.
Contract Type:
Full-time, Permanent
Work Hours & Location:
37.5 hours per week; Monday-Sunday 7-day liability; Chester House in D07
Reports to:
Service Manager
Role Responsibilities
Using the Holistic Needs Assessment Tool (HNA), identify and address client needs, and support them in achieving their individual care plan goals, while being respectful.
Implement and work within care and case management systems and protocols.
Support individuals to establish networks that assist them in removing barriers to exiting homelessness; partner with voluntary and statutory agencies.
Deliver a high-quality service to a case load of clients, while building strong professional trusting relationships.
Work alongside the multidisciplinary team to achieve service targets.
Manage risks and ensure the protection of all clients in the service.
Engage clients with appropriate accommodation and support services required as identified in support plan.
Prepare reports and statistics to inform future strategy and for recording and reviewing client details on the PASS system.
Provide regular, consistent & comprehensive reporting regarding developments or problems in the service to the Manager.
Manage pre-crisis and crisis interventions on an individual basis.
Promote choice, independence, health and well-being – encouraging clients to engage in a healthy lifestyle, and to participate in client-led Dublin Simon Community initiatives.
Abide by Dublin Simon Community's Health & Safety regulations & standard operating procedures relating to the fire procedure, safety of staff etc., in order to ensure that the wellbeing of all staff is maintained.
Liaise with a range of both voluntary & statutory service providers (referrals, move-on options, health care, probation services etc.) to establish or improve services available to clients.
Complete administrative tasks such as report writing, maintenance of accurate statistics, records, up-to-date client case notes, PASS, HNAs, Outcomes star.
Ensure effective handovers and information transmission for the service to run smoothly & effectively.
Core Competencies
Commitment to providing the highest levels of quality service.
Relating with respect and compassion.
Prompting diversity and equality.
Providing quality person-centered service.
Effective professional practice, planning, organising and problem-solving Resilience, positive outlook, openness to change.
Maintaining a safe and secure environment.
Promoting health and wellbeing.
Promoting person-centered care.
Build working relationships.
Requirements
Uphold our Values in your work and your behaviours.
Commitment to the purpose of Dublin Simon Community and to work within the values, policies and procedures of the organisation and in the context of current legislation and regulations.
Participate in regular supervision with your line manager.
Actively participate in team and staff meetings and service reviews/ evaluations and contribute to the development of policy and practice with your area of work and within Dublin Simon as a whole.
Report any area of concern to your line manager in a timely manner.
Show reasonable flexibility in relation to hours of attendance to meet the needs of the work.
Work during unsocial hours may be required.
Have a flexible approach to the work in response to organisational change, development and review of best practice.
Participate in and engage with a performance management programme.
Identify training needs with your line manager and participate in training opportunities appropriate to the role.
Responsible for managing health & safety standards in your service in line with Dublin Simon Community Policies, Procedures & Guidelines.
Participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate.
Undertake other duties as may be requested by the line manager from time to time.
Undertake your work in a manner that is friendly, flexible and informal whilst being professional.
Qualifications and Experience
Qualification to at least diploma level in psychology, social care, addiction, counselling, youth work, community development, psychotherapy or similar.
3 years' experience working in a social care setting, with experience of assessment, planned support, key working and advocacy with vulnerable people.
Experience in care and case management procedures.
Developing, implementing and evaluating action plans.
Understanding of mental health diagnoses, treatment services, mental health interventions, addictions, domestic violence and other presenting issues.
Record keeping and report writing skills.
Driving change improvement initiatives, team development and system implementation.
Knowledge of services in the homeless sector, of rights and entitlements.
Equal Opportunities
Dublin Simon Community is an equal opportunities employer and encourages applications from all qualified individuals.
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