Job Opportunity: Account Director
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We are seeking a skilled and experienced Account Director to join our team. This role will be based in Dublin, Ireland.
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The ideal candidate will have a strong track record of sales experience, with the ability to build relationships with multiple stakeholders across an organization. They will be responsible for helping customers effectively engage with our solutions (Talent, Learning) and driving customer growth by proactively identifying opportunities to deliver greater customer value.
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Responsibilities:
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* Ask layered, open-ended questions to understand and clarify Customer's objectives and challenges beyond surface-level detail
* Build relationships with multiple stakeholders (vertically and horizontally) across the Customer's organization
* Shift communication style and content to fit the needs of different stakeholders
* Sell with Integrity
* Drive customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
* Think commercially and apply business acumen when crafting & negotiating commercial agreements
* Use data and insights to support investment recommendations or overcome customer objections
* Mitigate churn risk by adopting a smart, customer-centric approach
* Engage customers throughout to confirm and clarify value and adapt a strategy when needed to optimize ROI
* Map key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
* Be disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
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Qualifications:
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* Fluency in Dutch or Flemish
* 2+ years of applicable sales experience
* Bachelor's degree or equivalent in a related field
* Experience in account management
* Strong negotiation and accurate forecasting skills
* Ability to assess business opportunities and read prospective buyers
* Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
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Required Skills:
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* Negotiation
* Forecasting
* Account Management
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