Tech Ops Engineer Overview We are seeking an experienced and motivated Tech Ops Engineer to join our Group IT Team. The successful candidate will play a key role in managing and maintaining Windows and Active Directory systems across the organisation. This position offers the opportunity to work within a dynamic and collaborative environment that values innovation, problem-solving, and continuous improvement. The Role The Tech Ops Engineer will be responsible for ensuring the stability, security, and performance of Windows infrastructure across the business. Experience in patch management, software deployment, and installation image management through SCCM, Intune, and Auto Patch is essential. Knowledge of Entra ID and Azure is highly desirable. Key Responsibilities Implement and maintain security remediations and best practice recommendations. Perform Active Directory and Azure Active Directory maintenance and monitoring. Manage system and application patching across all environments. Deploy and maintain IT infrastructure; experience with VMware and Hyper-V is a distinct advantage. Design new and document existing IT infrastructure architectures. Deploy updates and installations via Intune. Manage devices and configurations through Intune and Autopilot. Develop hardened server and laptop images aligned with security standards. Ensure BCP/DR plans include restoration of Windows Infrastructure and conduct regular testing. Develop automation scripts for operational tasks using Power Shell. Manage GPOs and Intune policies in line with internal policies and standards. Oversee Domain Controller Management. Day-to-Day Responsibilities Maintain a fully patched Windows environment, identifying and resolving patching gaps. Build deployment packages for release on SCCM/Intune. Perform dependency checking and submit change requests. Carry out system changes to support vulnerability mitigation. Support global IT initiatives and collaborate across teams to ensure infrastructure reliability. Key Skills & Experience Proven expertise in managing Microsoft Windows, Active Directory, and Azure Active Directory systems. Extensive experience with patch deployment and endpoint compliance using SCCM and Intune. Strong communication, collaboration, and relationship-building skills in a global organisation. Highly adaptable, proactive, and eager to learn new technologies. Excellent analytical and diagnostic skills. Experience with Qualys is an advantage. Exposure to Gx P environments is desirable but not essential. Proficiency in Power Shell scripting. Qualifications Minimum of 5 years experience in a similar role. Degree or Diploma in Computer Science, Information Systems, or related discipline. Relevant Microsoft certifications are an advantage.