Technical Customer Advocate
We are seeking a highly skilled Technical Customer Advocate to join our team. This role will be responsible for delivering proactive and reactive technical support services to our most strategic customers, driving deep engineering engagement, and building trusted relationships that accelerate the value of Microsoft 365 services.
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Key Responsibilities:
* • Handles complex escalations on customer issues often with high-level visibility.
* • Acts as a voice of customers (VOCs) to directionally inform relevant product groups on customer product experience and usage.