Radisson Blu Hotel & Spa, Athlone
A Proud Great Place to Work - The iNUA Collection
Are you a passionate hospitality professional who thrives in a fast-paced, guest-focused environment? Do you love leading teams, creating exceptional guest experiences, and driving operational excellence? If so, Radisson Blu Hotel & Spa, Athlone is looking for an Assistant Front Office Manager to join our award-winning team.
As part of The iNUA Collection, officially recognised as a Great Place to Work, you will be joining a people‑centred, values‑driven organisation where your development, growth, and wellbeing truly matter.
About The Role
In this key leadership role, you will support the Front Office Manager in the smooth and efficient running of the Front Office department. You will ensure exceptional guest service from arrival to departure, optimise room revenue, support team development, and maintain operational standards that reflect the high‑quality guest experience Radisson Blu Athlone is known for.
You will play a vital part in:
Leading and motivating the Front Office and Nights teams
Supporting the check‑in/check‑out experience to ensure warmth, efficiency, and “Yes I Can!” service
Managing guest queries, complaints, and special requests with professionalism
Maintaining strong communication with all hotel departments
Driving revenue opportunities and supporting sales initiatives
Monitoring billing accuracy, credit procedures, and night audit performance
Coaching, training, and developing team members
Ensuring compliance with safety, security, and company policies
Supporting VIP, group, and event arrival coordination
Contributing to a culture built on care, teamwork, and continuous improvement
What We’re Looking For
Essential:
Previous experience in Front Office operations
Previous experience in a hospitality environment
Fluency in English
A warm and professional demeanour with excellent communication skills
Strong leadership qualities and the ability to inspire teams
A genuine passion for guest care and service excellence
Why Join Us?
Career development and progression pathways across 12+ hotels
Ongoing training and upskilling through our Talent Development programmes
A supportive and collaborative workplace environment
Opportunities to contribute to guest experience innovations
Staff benefits including hotel discounts, wellness initiatives, and more
Be part of a team that is proud of what we do—and even prouder of how we do it.
Ready to Build Your Career with a Great Place to Work?
If you’re ready to take the next step in your hospitality career and join a dynamic, guest‑focused team at Radisson Blu Hotel & Spa, Athlone, we’d love to hear from you.
Apply today and help us create memorable experiences—one guest at a time.
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