About The RoleOnce drivers are proficient with driving on the Uber platform, Perspective engages with them on a regular basis to ensure that they're making the most of the flexible driving opportunity. Perspective aims to improve driver earnings per hour, supply hours, feel a connection with Uber, and ultimately, choose to remain driving with Uber.In the program, CommOps and Ops collaborate closely to understand and tackle driver partners' most important priorities through specialized and dedicated Perspective account managers.Perspective account managers provide one-on-one personalized concierge experience where drivers are matched with an agent at various points in their driver lifecycle (e.g. early lifecycle, maturity, pre-churn) and agents contact drivers proactively to provide customized coaching and recommendations.What The Candidate Will DoDevelop and manage Driver relationships through outbound trigger-based callingTake ownership of managing multiple driver accountsProvide customized coaching and recommendations to your driver partnersDeliver against multiple KPIs, per market priorities: GBs, engagement, cancellation rate, etc.Act as a voice of the customer capturing insights at every opportunityBasic QualificationsAt least 6 months experience working in Sales / B2B environment in fast paced companyExceptional listening, communication, and organizational skills Ability to communicate clearly while staying organized when engaging stakeholdersStrong time management and prioritizationLogical and data-driven decision-makerAutonomous and target-drivenPreferred QualificationsAt least 1 year of experience working in Sales / B2B environment in fast-paced companyPrior customer service experience