We are seeking a skilled Technical Support Manager to oversee daily operations and lead a team of technical staff and service engineers in our Dublin location. This is an excellent opportunity for the right candidate who can address complex customer cases, ensure compliance with quality standards, and implement process improvements in service delivery.
* Strong technical knowledge in plumbing or heating
* Proven people-management skills
As a Technical Support Manager you will be responsible for addressing complex customer cases, ensuring compliance with quality standards, and implementing process improvements in service delivery. If you have strong technical knowledge in plumbing or heating and proven people-management skills this could be an ideal role for you.