Company OverviewWe are a growing technology-driven organisation with approximately 180 users and multiple cloud-based systems. We operate with an outsourced IT support partner, and we are strengthening our internal capability to drive cloud operations, security controls, governance, and compliance delivery.We are seeking a Senior Engineer who enjoys hands-on delivery and project ownership, can drive structured improvements across our cloud environment, and can support ISO 27001 / ISMS and NIS2-related compliance activities.This is not a general IT support or helpdesk role; it is focused on governance, compliance, cloud oversight, and delivery.Role PurposeThe successful candidate will take ownership of day-to-day execution across cloud operations and governance initiatives, including clean-up and improvement work, implementation of controls, and delivery of internal IT/cloud projects. You will work closely with the VP of Information Systems and our third-party IT provider, ensuring work is progressed, completed, and evidenced.This role suits a self-motivated, delivery-focused engineer who can progress tasks independently and drive initiatives to completion.Key ResponsibilitiesCloud Operations & Internal Project DeliveryOwn and deliver internal IT/cloud projects from requirements through to implementation.Identify and remediate gaps across cloud security, access management, configuration and operational processes.Specify and coordinate end-user technology requirements (PC/laptop standards, procurement input, lifecycle, rollouts).Work with stakeholders to gather requirements and translate them into technical solutions and work packages.Access Governance, Controls & Cloud Clean-upMaintain an accurate view of cloud platforms and SaaS systems (Microsoft 365, Azure, AWS, Google Workspace and other SaaS).Review and improve user accounts, permissions, privileged access and system ownership.Implement and maintain practical controls, including:MFA and access policy standardsRole-based access / least privilegeJoiner-mover-leaver access controlsConfiguration and change tracking standardsCreate and maintain documentation that supports consistent operations (ownership, procedures, standards, baselines).Vendor / MSP Oversight & Operational CoordinationAct as the primary internal operational contact for the third-party IT provider.Prompt, follow up and validate vendor work (ensuring outcomes are met, not just tickets closed).Maintain IT asset registers (hardware, software and cloud accounts) and ensure licensing and lifecycle tracking is accurate.Oversee onboarding/offboarding and device provisioning processes (execution may be shared with the vendor).ISO 27001 / ISMS & Compliance SupportContribute to implementation and ongoing maintenance of the ISMS aligned to ISO 27001.Support access reviews, risk assessments, corrective actions and evidence gathering.Support internal and external audits by maintaining audit-ready documentation and tracking remediation actions through to closure.Support definition and maintenance of security controls across authentication, encryption and data protection.Continuous Improvement & ReportingIdentify operational and governance improvements and drive them through to completion.Provide clear updates on progress, risks and blockers.Support the VP of Information Systems in delivery of the IT governance and security roadmap.EssentialExperience & Qualifications5+ years' experience in cloud operations, IT engineering, or security-focused IT roles.Experience working with cloud environments (Microsoft 365, Google Workspace, AWS, or Azure)Understanding of information security principles, risk management, and compliance frameworks (ISO 27001, GDPR, NIST).Hands-on experience with vulnerability management, patch control, and endpoint security.Strong documentation, process mapping, and reporting skills.Experience managing or coordinating outsourced IT vendors or MSPs.Excellent communication, organization, and analytical skills.Strong documentation skills and a structured, process-driven approach.DesirableBachelor's degree (or equivalent) in Information Technology, Computer Science, Information Systems, or Cybersecurity.Certifications Such AsITIL Foundation (v4) – for IT service management and governanceCompTIA Security+ or (ISC)² Certified in Cybersecurity (CC)Microsoft Certified: Google Cloud Digital LeaderMicrosoft SC-900: Security, Compliance & Identity FundamentalCIPP/E, CGRC or CRISC, Microsoft 365 Certified: Administrator / Fundamentals, or similar.ISO/IEC 27001 Advanced Risk & Implementer TrainingDiversity, Inclusion & BelongingAt Zinkworks, we are deeply committed to fostering a culture of diversity, inclusion, and belonging. We believe that our strength lies in the unique backgrounds, perspectives, and experiences of our team members. By embracing an inclusive environment, we empower innovation and collaboration across all levels of our organisation. Based in Ireland, we are proud to support and engage with our local communities through meaningful initiatives that promote equity and opportunity. Our commitment extends beyond the workplace, as we actively contribute to creating a more inclusive and connected society for all.Zinkworks is a trusted partner to Telecoms and Financial Services organizations around the world. We help modernize legacy systems, move mission-critical systems into the cloud, and exploit the power of AI-driven automation. Our people thrive in technically complex environments where our commitment to quality and our expertise in software innovation and cutting-edge technologies helps our clients prepare for the future, accelerate growth and improve operational efficiency. We build long-lasting relationships with our customers to accompany them through their innovation journey.