Operational Support Expert
We are seeking a highly skilled Operational Support Specialist to join our team. This is an exciting opportunity to provide direct support to both the Retail Operations Manager and the Logistics Operations Manager.
Main Responsibilities:
* Operational Performance: Collaborate closely with the Retail & Logistics Operations Managers to implement, monitor, and continuously improve operational processes, policies, and procedures.
* Communication: Maintain communication to the retail and logistics teams when required, ensuring clear and timely communication of updates, initiatives, and operational changes.
* Issue Resolution: Help investigate and resolve operational issues raised by retail or logistics teams, escalating to the Retail or Logistics Operations Manager, or other departments where necessary.
* Compliance & Standards: Assist in monitoring store and warehouse adherence to established operational, compliance, and health & safety standards.
Benefits:
* Culture of Development: We promote developing and growing talent from within the company.
* Generous Benefits Package: Enjoy staff discounts, pension scheme, bonus scheme, educational support scheme, discounted corporate rate healthcare, employee assistance program, wellbeing initiatives, and career development opportunities.
Why Work With Us:
* Fun Environment: Our work environment is fast-paced and high-energy.
* Work-Life Balance: We offer flexible working hours and generous leave entitlements.
* Ongoing Support: You will have access to ongoing training and development opportunities to help you grow in your role.