Hebrew Speaking Technical Customer Support Specialist
Rotational Schedule | Monday–Sunday between 8am–10pm (No Night Shifts)
Are you a Hebrew speaker with strong technical problem‑solving skills and a passion for delivering excellent customer experiences? Join a global leader in digital innovation and support one of the world’s most recognised online advertising platforms.
This is an exciting opportunity to build expertise in cutting‑edge digital products while working in a fast‑paced, international environment with strong career growth potential.
What You’ll Be Doing
Become a product expert across a complex digital advertising platform
Investigate and resolve technical issues affecting advertisers and internal sales teams
Manage cases end‑to‑end, ensuring timely resolution and excellent service delivery
Identify whether issues are caused by product bugs, user confusion, or technical errors
Work closely with specialist support teams and engineers on escalated cases
Clearly explain solutions, workarounds, and next steps to stakeholders
Help improve the customer experience by providing high‑quality technical support
Support team development through mentoring and knowledge sharing
What We’re Looking For
Native or fluent Hebrew with strong English communication skills
Strong troubleshooting, analytical, and problem‑solving ability
Comfortable working with digital tools, systems, and online platforms
Experience in customer support, technical support, or online operations is highly desirable
Experience working in KPI or target‑driven environments
Strong communication skills with the ability to simplify technical issues
Positive team player with the ability to adapt quickly to new systems and products
Why Join?
Join a globally recognised organisation with excellent training and development
Build valuable experience in tech, digital advertising, and platform operations
Clear progression opportunities in operations, support, and specialist teams
Inclusive, collaborative, and multicultural workplace
No night shifts
Sponsorship is not available for this role
Applicants must already hold full valid working rights in Ireland
If you're a Hebrew speaker looking to grow your career in tech support within a world‑class environment, this could be a great next move.
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