Job Title: Wellness Operations Director
The Wells Spa is seeking a highly skilled and experienced leader to oversee the daily operations of our serene and luxurious adult-only destination spa. As a seasoned professional, you will be responsible for managing a team of dedicated staff, ensuring exceptional guest experiences, and driving sales in collaboration with our Sales and Marketing team.
Required Skills and Qualifications:
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* A strong track record of managerial experience in a hospitality environment
* Proven leadership skills, with a natural ability to motivate and develop teams
* Excellent communication and customer service skills
* Target-driven with a proactive approach to achieving business goals
* Experience with operations, including sales, marketing, and financial management
What We Offer:
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* A dynamic and passionate management team
* Full in-house training on all treatments and unique skincare products
* An opportunity to work in a prestigious spa within a stunning natural setting
* A supportive work environment focused on growth and excellence
Key Responsibilities:
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1. Oversee the daily operations of The Wells Spa
2. Maximise bookings and drive sales in collaboration with the Sales and Marketing team
3. Lead, motivate, and develop the spa team
4. Provide training and ongoing development to ensure the highest standards of service
5. Maintain and uphold the spas reputation for excellence