Overview
We would like to invite applications for the following full-time, permanent contract role:
Programme Assistant – Clontarf, Dublin. IWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environment.
Main duties and responsibilities
* Develop and lead the implementation of Resource and Outreach Programmes as set by the Service Co-ordinator and Service Support Officer in line with the Resources and Outreach Operational Manual.
* Support the development of Youth Services in the area.
* Facilitate opportunities for members to access community facilities and engage in community and other activities.
* Support individual service users in line with the Association’s Person Centred Approach and through the Individual Support Service.
* Prepare and maintain records as required by the Operational Manual, Service Co-ordinator and Service Support Officer.
* Mentor and support staff in all aspects of programme delivery.
* Accompany and support participants on annual holidays, outings, social and day trips as required.
* Support and engage with a change management process in line with HSE New Direction standards as required by the Service Co-ordinator.
* Ensure health and safety standards are fully adhered to in all Community Centre activities and the centre itself; record and report hazards or accidents.
* Comply with IWA’s Safeguarding Policies and Procedures relating to safeguarding children and adults from abuse or harm.
* Flexibility and availability for out-of-hours service activities (evenings and weekends).
* Support the fundraising function within IWA.
* Carry out other duties and/or responsibilities as assigned from time to time.
Person specification
Training, Experience and Qualifications
* QQI level 5 (Major Award) in Health Care Support or similar (a minimum of 5 modules completed; working towards the Major Award may be accepted).
* QQI Major Awards relevant to IWA include: Community Health Services, Health Service Skills, Health Care Support.
* Full Category B Driving Licence is desirable.
* Some experience working within the Intellectual Disability area would be an advantage.
Knowledge and Skills
* Previous experience of networking, facilitation, development and delivery of projects or programmes is required.
* Previous experience of working with people with disabilities is required.
* Strong Computer and Administration Skills are essential.
Behaviours
* The ability to work as part of a team and on own initiative.
* Ability to build strong relationships at all levels and show confidence among the team.
* Strong customer service focus and good character.
Competencies
* Communicating and Influencing
* Motivating and Empowering
* Innovation and Creativity
* Planning and Organising
* Quality and Customer Focus
Remuneration and benefits
* Salary range on offer for this position is €15.39 to €17.12 per hour DOE
* The current pay scale is subject to a 9.25% pay increase over the next 2 years (up to October 2026), aligning with the WRC agreement for Section 39 organisations.
* Excellent working conditions
* Training development opportunities
* 25 days annual leave
* Defined Contribution Pension scheme
* Pension scheme available
* Employee Assistance Service
Additional information
* Closing date for receipt of applications: Thursday 18 September 2025
* Documentary evidence of relevant qualification(s) will be required in advance of or during the recruitment process.
Other
* Seniorité level: Not Applicable
* Employment type: Full-time
* Job function: Administrative
* Industries: Non-profit Organizations
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