About SoftCo
SoftCo is a fast growing global Procure-to-Pay (P2P) and Accounts Payable (AP) Automation SaaS company. Our AI‑powered technology transforms how companies manage their procure‑to‑pay processes, improving efficiency, reducing fraud and ensuring compliance. With 35 years of experience, SoftCo adopts a customer‑centric approach and ranks highest in independent customer satisfaction surveys. We operate from offices in the US, Finland, UK, Kosovo and Ireland, and serve over a million users worldwide including companies such as Volkswagen, Patagonia, Primark, Logitech and all 80 departments of the Finnish Government.
Partner Manager – Your Role
We are looking for an experienced Partner Manager to develop, scale and manage our partner programme, driving measurable impact through revenue generation, building a strong partner ecosystem and maintaining enduring partner relationships. Your work will cover the full partner lifecycle from recruitment and onboarding to enablement and performance management, and you will shape our partner strategy and deliver clear commercial outcomes.
Your Responsibilities
* Review, develop and execute the partner programme across the entire lifecycle, from selecting and recruiting suitable partners through onboarding, enablement, performance management and off‑boarding.
* Build and nurture relationships with partners, acting as the primary point of contact and maintaining regular dialogue to resolve issues and foster mutual trust.
* Develop partner‑facing resources and enablement materials, including business plans, go‑to‑market toolkits, training materials, co‑selling collateral and marketplace listings.
* Drive revenue and joint initiatives by setting measurable goals for partner‑sourced revenue, working with partners on co‑selling and co‑marketing plans, and monitoring performance against agreed KPIs.
* Design and implement processes, playbooks and tools to standardise partner engagement, reporting and enablement, ensuring alignment through regular check‑ins with the CMO and SLT.
* Recruit and onboard new partners, marketing the programme, evaluating suitability, negotiating agreements and overseeing onboarding to ensure partners understand our product and expectations.
* Coordinate cross‑functional execution with Sales, Product, Marketing, Customer Success and Finance to integrate partner initiatives into overall go‑to‑market plans.
* Provide strategic input and refine the partnership strategy by analysing partner feedback, market trends and programme metrics to identify opportunities for new models and improvements.
* Measure and report on performance by tracking KPIs such as partner‑sourced revenue, qualified leads, pipeline contribution, engagement scores and ROI, while maintaining accurate data and delivering regular reports to leadership.
* Represent the company externally at industry events, conferences and networking opportunities to promote our brand and build relationships.
* Support compliance and risk management by ensuring agreements comply with legal and regulatory requirements, managing incentive funds responsibly and staying informed about industry regulations.
* Adhere to company policies and compliance standards, and deliver other ad‑hoc duties as required.
Your Profile
* Bachelor’s degree in business, marketing, communications or a related field; an MBA or advanced degree is desirable.
* 5+ years of experience in partnership management, business development, sales or related roles, ideally within SaaS, technology or consulting sectors.
* Demonstrated success in building and scaling partner programmes, managing a portfolio of partners, negotiating deals and driving revenue growth.
* Experience creating partnership strategies and programme design is a significant advantage.
* Exceptional networking and interpersonal skills to build rapport with partners and navigate complex negotiations.
* Proven record of generating partner‑sourced revenue and connecting partner activities to commercial outcomes, with strong analytical skills to interpret data and forecast pipeline impact.
* Ability to align partnership efforts with product, marketing, sales and finance teams, and to manage processes across recruitment, onboarding and enablement.
* Adept at anticipating risks, resolving conflicts, and adjusting strategies based on market dynamics and partner feedback.
* Deep understanding of co‑marketing tactics, brand positioning and content creation to support joint campaigns.
* Experience with partnership management tools (PRM/CRM), data analysis software and integration technologies.
* Fluency in English is essential; additional languages are valuable for working with partners across different regions.
What We Can Offer You
This is an opportunity to expand your knowledge, develop your career and work with state‑of‑the‑art technology in a rapidly growing sector. We encourage our team to be ambitious and offer a supportive culture of progression, direct interaction with senior leaders and investment in training and learning platforms. A competitive remuneration package is on offer, along with a benefits package that includes gym membership, company‑paid health insurance, life assurance, pension, bonus package, long‑service incentive awards and an employee referral scheme.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Business Development and Sales
Industries
Software Development
SoftCo values diversity and inclusion, believing different perspectives drive innovation. We are an equal opportunities employer and welcome applications from all backgrounds.
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