Talent Specialist at Cpl Talent Evolution Group | Public Relations | Psychology | Employment Law | Human Resources | CIPD Member
Location: Wilton / Macroom / Ballincollig
Contract: 12-Month Fixed Term (with strong potential for extension)
Partner: Bank of Ireland (via CPL)
Salary: €29,000 per year
Working Hours: Monday - Friday, Onsite
We’re looking for an ambitious and motivated individual who wants to kick-start or advance their career in banking.
As a Welcome Advisor, you’ll be the first point of contact for customers, ensuring every interaction is friendly, professional, and efficient. You’ll work as part of a dynamic, supportive team while engaging with both personal and business customers.
Key Responsibilities
* Deliver exceptional customer service (including cashier duties where required)
* Guide customers through self-service banking options such as Banking 365
* Manage customer flow and ensure a smooth branch experience
* Update and maintain customer information on internal systems
* Handle basic queries and issues confidently and escalate when necessary
* Share customer insights to help improve service delivery
* Embrace change, innovation, and learning as part of your daily role
What Will Make You Stand Out
* A track record of excellent customer service
* Strong communication and teamwork skills
* Self-motivation with a drive to achieve goals
* A curiosity for technology and openness to learning new systems
* A genuine interest in growing your career with Bank of Ireland
* Interest in further study and professional development (APA or similar qualifications)
If you’re ready to start a rewarding career journey with Bank of Ireland and CPL, apply today and take the first step toward building your future in banking!
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
Banking
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