Guest Relations Role
This is a key position that will grow and nurture relationships with VIPs, regular guests, and private-dining clients. You will be responsible for managing everything from new leads and enquiries to events and long-term partnerships.
The role requires you to be present in-house, spotting opportunities for group bookings, private events, repeat visits, and working closely with the floor team to deliver top-notch guest experiences. This includes handling all private room enquiries and bookings from start to finish - proposals, menus coordination, follow-ups. You must collaborate and represent Big Mamma's interests in Dublin beyond while supporting activations campaigns working together teams/marketing/operations
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What We Are Looking For:
* A people person who loves connecting communicating creating memorable experiences;
* Familiarity hospitality/guest relations/event management (lively high-volume restaurant environment).
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