Dynamics 365 Business Central Support Consultant
Dynamics 365 Business Central Support Consultant
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Make Business make sense with Microsoft Dynamics 365
Simply Dynamics are a leading Gold Partner with a vibrant Domestic & International client base.Simply Dynamics have over 18 years experience delivering Dynamics ERP projects using the latest technologies, highly experienced staffinto to widely varying sectors.
Responsibilities
* Troubleshoot, resolve and escalate requests.
* Work to achieve SLA targets.
* Participate in calls with customers.
* Adherence to standard tools, processes, and practices as defined.
* Review, update and create documentation.
* Ensure high standards of customer engagement and services are maintained.
* Expected to complete work-related training and learning with the goal of obtaining relevant Microsoft Certifications.
* A strong desire and ability to learn new platforms and technologies.
* Liaise with team members and team leaders to successfully deliver services.
Qualifications
* 3+ Years in an IT Support RoleOR
* 1+ Years in an ERP Support Role.
* Strong Interpersonal skills with ability to support and communicate with users on all levels.
* Excellent English, written and Oral.
* Excellent problem-solving skills with strong analytical skills.
* Ability to work on own initiative and be self-motivated.
* Ability to work effectively as a member of a team.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Project Management and Information Technology
* Industries
IT Services and IT Consulting
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