As a Wellness Director, you will oversee and manage all wellness activities and treatments within hotel facilities. Your primary goal will be to provide exceptional customer service, treatments, and care that enhance the guest experience.
The role involves overseeing and managing all spa activities, treatments, and facilities to ensure they meet industry standards. You will work closely with therapists to develop their skills and provide training to maintain high-quality service delivery.
Key Responsibilities:
* A minimum of 3-5 years of experience as a Spa Manager/Director is essential for this role.
* A Spa Management or Wellness Management qualification would be highly valued.
* Customer orientation is crucial, with a holistic approach to providing exceptional service.
* You will oversee and manage all activities, treatments, and facilities within the spa and hotel.
* Experience in leading teams within a 4*/5* hotel spa environment is vital.
* You will be responsible for developing business strategies to deliver exceptional services to customers.
* Training and mentoring therapists to ensure they meet industry standards is also an important aspect of the role.
Packages Offered:
* A competitive salary between €50,000 - €60,000 per annum dependent on experience and qualifications.
* A Personal Development Plan to help you grow professionally.
* Performance-based Bonuses.
* Staff Discounts and Gym Membership.
* Free Parking and Meals on Duty.