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Patient care coordinator

Portumna
Alexandra Dental Practice
Patient care coordinator
Posted: 31 January
Offer description

Patient CoordinatorRole SummaryThe Patient Coordinator is responsible for managing the dental practice appointment schedule, with a primary focus on confirming upcoming appointments and arranging future visits. This role is key to ensuring a smooth patient experience and maintaining an efficient, fully booked schedule.Key ResponsibilitiesConfirm upcoming patient appointments via phone, text, or emailSchedule and arrange future appointments and recall visitsRespond to patient inquiries related to appointment availability and changesUpdate and maintain accurate patient and appointment recordsSkills & ExperienceStrong communication and customer service skillsComfortable speaking with patients by phone and digital channelsOrganised, detail-oriented, and reliablePrevious dental or healthcare reception experience preferred (but not essential)Work EnvironmentCan be in the practice or remote or hybridIJob Types: Full-time, Part-timePay: €13.50-€18.00 per hourExpected hours: 10 – 35 per weekBenefits:Work from homeWork Location: Hybrid remote in Portumna, CO. Galway

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